As of 1 February 2021
1. VISIT OUR WEBSITE
You can visit our website without giving any details about yourself. In this case, Symbal merely collects and stores access data that does not allow Symbal to draw conclusions about your person. We will evaluate this data without personal reference in order to improve the functions of the public area (see paragraphs 3 and 4 of this document).
Personal data will only be collected by Symbal in the public area of the website, as long as you voluntarily communicate this in the context of your use of this website, for example, if you contact us and make a request for more information about our offers or if you wish to find out more about specific events. In this case, we will only use your data to process your request requested by you. The data is not used for any other purpose and is only passed on to our coworkers in order to respond to your requests.
2. USE OF THE CONTACT FORMS
You can communicate with Symbal at any time via our contact forms. In this case, certain information on the following points is necessary (mandatory):
- Type and subject of the request (in most cases pre-populated by the form itself).
- Your message
- Your email address
- Your name
This information is required to process your request. You can also provide other voluntary personal information. Your data may be used to send invitations to upcoming events or sales related campaigns.
This website uses so-called cookies. These are small text files that are placed on your device when you visit our website.
Most of our cookies are deleted after the end of the browser session (so-called session cookies). Other cookies – for the purpose of web analysis, for example – remain on your device (so-called persistent cookies) for a certain period of time in order to recognise your browser on your next visit to our website.
The following cookies are set:
- Session cookie
- Long-term cookie
- Opt-out cookie
- Opt-in cookie
Most browsers are set to accept cookies automatically. You can change the settings of your browser in such a way that you are informed about the setting of cookies, decide on a case-by-case basis about the acceptance or, in principle, exclude the acceptance of cookies. However, if you make use of this possibility, some areas of our website may no longer function properly.
4. GOOGLE ANALYTICS
You can also prevent the collection and storage of your data by Google Analytics by downloading and installing the browser plug-in available at the following link:
Please note that you must re-run the above process if you are using a different terminal or browser.
For more information about Google Analytics privacy, please visit:
5. DATA SECURITY
Symbal has taken reasonable technical and organisational safeguards to protect your data against unauthorised access, misuse, unauthorised sharing, alteration, loss and destruction. Your personal data will be stored and processed within the European Union. Personal data will only be made available by Symbal to those employees who must be aware of them for providing our website and providing the desired services and information.
However, you should also ensure that you take preventive steps to protect your personal information, in particular by keeping any potential login information secret and monitoring and controlling access to your computer.
6. ADVANCEMENT OF YOUR DATA
Your personal data may only be transferred to a third party in order to provide a service or support on behalf of Symbal – or if authorities demand to access your data. This may be the case, for example, if we are obliged to cooperate with the security authorities in connection with legal investigations.
As mentioned above we may involve external technical service providers who help us operate our website and / or provide the functionality and services that are offered to you. These service providers are exclusively acting on our behalf and are obliged to take all necessary technical and organisational measures to protect your personal data in accordance with data protection requirements.
If disclosure of your data to third parties (e.g regulatory parties) is necessary, we will provide you with further information on the intended use in connection with the collection, processing and / or use – unless this is legally not permitted or required in this case.
7. YOUR RIGHTS / CONTACT
In accordance with the general data protection regulations, you are always entitled to information about the data stored by Symbal about you, as well as a right to rectify, block and delete this data. You may also object to the use of your data by Symbal for legitimate reasons.
For questions concerning the collection, processing and use of your personal data, as well as for the exercise of your rights, including the revocation of possible declarations of consent, please send an e-mail to firstname.lastname@example.org or by post to Symbal Communication, Skeppsbron 13b, 211 20 Malmö, SWEDEN.
8. AMENDMENT OF THIS PRIVACY STATEMENT
We reserve the right to modify this privacy statement, should our practices change as regards the handling of your personal data on our website. The applicable version of this privacy statement can be accessed by you at any time via our website.
Although we do not plan to change our practices in the future, we recommend that you review the latest version of this privacy statement when you visit our website to obtain comprehensive information on the collection, processing and use of your personal data.