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Privacy policy

We at Symbal care about your personal privacy.

This data protection policy explains how we at Symbal collect and use personal data. The policy applies to: 

Symbal Communication AB, Stora Varvsgatan 6A, 211 19 Malmö

Org. no: 5566477435 

For questions regarding privacy and data protection, please contact them at info@symbal.se 

 

Background 

In order to provide you with our services, we need to process your personal data as described below. We do so with the greatest possible regard for your privacy. 

The privacy policy explains the following: 

  • What information we collect and why. 

  • How we use the information in question. 

  • What options you have, for example regarding access to and updating of information. 

 

Personal Data for Communication 

Via contact forms and email where you as a website visitor fill in relevant information so that we can carry out service matters or answer questions about our services. 

 

Device Information 

We collect information about the specific device being used (for example hardware model, operating system version, unique device ID and information about mobile networks, including phone number). This is to give you a better user experience. 

 

Google Analytics 

Data to Google Analytics that enables us to track visitors' choices and measure the website's performance. This data is saved via 4 different cookies (see section below). 

 

Cookies 

A cookie is a small text file stored on your computer to improve the website for the user, for example to be able to customize a website according to the visitor's wishes and choices. A permanent cookie remains on the visitor's computer for a set period of time. A session cookie is temporarily stored in the computer's memory while a visitor is on a website. Session cookies disappear when you close your browser. 

We save both permanent cookies and session cookies. If you want to know exactly which cookies we save, you can find them in our cookie policy. 

 

Storage & Management 

Symbal Communication AB handles personal data on servers provided by Microsoft Sharepoint. 

If we want to use information for a purpose other than what is described in this privacy policy, we will first ask for your consent. 

We store data for as long as necessary to fulfill the purpose for which the data was collected, or to carry out our commitments and for as long as required by statutory storage periods, particularly regarding accounting requirements. We carry out ongoing purging in our systems to remove old personal data that is no longer current. (See the section below on Information Security) 

 

Information Security 

We work hard to protect our customers and visitors against unauthorized access, alteration, disclosure or destruction of information we manage. Specific security measures: 

  • We encrypt our website with SSL. 

  • We annually review our routines for collection, storage and processing of data, including physical security and access to systems. 

  • We annually purge old personal data that is no longer current. 

 

Your Rights to Access, Correction and Deletion 

If you would like to contact us regarding your personal data, please email us at info@symbal.se  

Right of access to your data. You have the right to request a copy of the information Symbal Communication AB holds about you and to verify this information. 

Right to rectification. You have the right to correct inaccurate or incomplete information about yourself. 

Right to erasure ("the right to be forgotten"). You have the right to request the deletion of your personal data in cases where the data is no longer necessary for the purpose for which it was collected. However, there may be legal obligations that prevent us from immediately deleting parts of the data. These obligations may arise from bookkeeping and tax legislation. What we do in that case is to block the data we are obliged to save from being used for purposes other than fulfilling such legal obligations. 

 

Other Questions 

If you would like to contact us regarding your personal data, please email us at info@symbal.se   

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